/ Features

Every feature a restoration contractor needs — on one platform

riivet is the all-in-one insurance restoration CRM. It replaces $60,000 to $80,000+ per year of fragmented restoration software — CRM, LiDAR scanning, AI estimating, scheduling, contents, carrier negotiations, e-signatures, analytics, messaging, and automations — with 21 integrated features on a single system, from first notice of loss to final payment.

/ 01 · First contact

Capture and manage every lead

From first notice of loss to a booked job, riivet keeps every lead, contact, and property in one restoration-native CRM.

Master client system

Replaces DASH, Albi, Xcelerate, JobNimbus

A restoration-native CRM that tracks every lead, contact, property, and job from first notice of loss through final payment — with the pipeline stages, carrier fields, and claim data restoration work actually needs.

Relationship management

Replaces Spreadsheets, CRM add-ons

Keep every adjuster, agent, plumber, and referral source in one place, with reminders and touchpoints so your best lead sources never go cold.

AI marketing suite

Replaces Badger, Mailchimp, HubSpot

Plan routes, run email and social campaigns, and generate on-brand marketing content with AI — built for restoration lead generation, not generic small business.

/ 02 · Document the loss

Scan, sketch, and estimate on site

Turn a site visit into a documented, estimate-ready job without a second scanning app or piece of hardware.

LiDAR scanning + AI estimating

Replaces DocuSketch, Matterport, PolyCam

Scan a room with your phone's LiDAR and generate a sketch plus Xactimate-ready line items in minutes — no separate scanning subscription or dedicated hardware.

Smart scheduler

Replaces ServiceTitan, Housecall Pro

Dispatch crews and equipment, avoid double-booking, and keep drying jobs on schedule with a calendar built around restoration workflows.

Contents management

Replaces Encircle, CompanyCam

Photograph, itemize, and value contents for pack-outs and claims, with AI item identification and room-by-room documentation.

Fleet & assets

Track vehicles, air movers, dehumidifiers, and other equipment across jobs so nothing gets lost or left running on a completed loss.

/ 03 · Win the claim

Get the scope approved and paid

Defensible documentation and AI-assisted negotiation help more of your scope get approved the first time.

AI negotiations engine

Replaces Manual supplements, spreadsheets

Draft supplements and carrier responses backed by scan data and industry standards, so more of your scope gets approved and paid.

E-signatures

Replaces DocuSign, PandaDoc

Send work authorizations, contracts, and certificates of completion for legally binding e-signature — with no separate signing subscription.

Custom workflows

Replaces Custom spreadsheets

Model your exact job stages, checklists, and approvals so every technician follows the same proven process on every loss.

/ 04 · Run the company

Operate the whole business

The systems you use to run the company live next to the jobs they affect — not in five more subscriptions.

Business operating system

Replaces EOS / Traction tools

Run scorecards, priorities, and accountability the way modern restoration companies operate — inside the same platform that runs your jobs.

Company chat

Replaces Slack, Microsoft Teams

Message your team with full job context, so nobody has to copy details between a chat app and your CRM.

AI training platform

Replaces Trainual, paper SOPs

Build SOPs and courses, and let AI turn your process into onboarding your new hires actually finish.

Employee rewards

Replaces NectarHR, Bonusly

Recognize technicians with points, achievements, and perks that help you keep your best people.

/ 05 · See and improve

Measure everything, automate the busywork

Because every job runs on one platform, your reporting and automations draw on complete, connected data.

AI dashboard

Replaces Monday.com, Notion

A live command center for your whole operation — jobs, revenue, cycle time, and team performance in one view.

Reports & analytics

Replaces PowerBI, Forecastr

Pull revenue, WIP, close rate, supplement recovery, and aging AR reports without exporting data or paying for a BI seat.

AI analytics

Ask questions in plain language and get answers from your own job data — no query language and no analyst required.

Automations suite

Replaces Zapier, Make

Trigger tasks, notifications, documents, and webhooks when jobs move stages — built visually or described in natural language.

Integrations & API

Connect the tools you keep — Xactimate, QuickBooks, Google — and build your own with a documented API.

AI support

Get answers and help inside the app, without filing a ticket or waiting on hold.

Live changelog

See what shipped this week — riivet updates continuously, and every change is public.

Keep exploring

See all 21 features running on your own jobs

Book a live demo or start a 24-hour test run with your own data.