Everything you need.
Nothing you don't.

A hierarchical client management system that mirrors how restoration businesses actually work. Each master client profile shows full financials, job progress, and communication history. Clients can have multiple properties, and each property can have multiple project types (water, fire, mold, reconstruction). Dive into any project card to execute your entire workflow — from first notice of loss through final payment — without ever leaving the platform.

The most comprehensive smart scheduler in the restoration industry. Manage multiple locations, all your trucks, crews, and equipment in one unified view. Click-and-drag to create events directly on the calendar, grab and drag to move them, shorten or lengthen them. Google Distance Matrix automatically calculates drive time before and after events, between jobs, or from the shop and back. All scheduling data feeds into a utilization and efficiency tracker viewable daily, weekly, monthly, quarterly, yearly, and year-over-year. AI analyzes your trends and offers actionable insights to improve scheduling efficiency.

Eliminate tripod measurement devices, pen-and-paper, measuring tapes, and laser measures forever. Our LiDAR app scans homes to generate precise measurements that compile into professional sketches. The scan data then generates an entire scope of work accurate to the specific department the scan is for — water, fire, mold, or reconstruction. Our negotiations tool uses this scope data downstream to help you win your negotiation with adjusters. Verisk partnership enables direct export to Xactimate.

Our AI ingests every detail of your project — scans, scopes, line items, carrier history — and is battle-tested to recover the maximum percentage from adjusters. Email back and forth with adjusters directly inside riivet using your work email, so every message looks like it comes from you. The AI expertly handles rebuttals, builds strategic supplements, and makes your entire team look like seasoned negotiation experts. Stop training people to do this job — the AI handles it all for them. Also handles contents claims negotiations.

We rebuilt Encircle from scratch — available online and on the mobile app with all the same functionality. When you take photos, our AI auto-tags every image so you can find any item stuffed in a random box in a random crate using a plain-text search. Mark items as returned, in storage, or cleaned. Easily track your pack-out invoices, cleaning invoices, storage invoices, and pack-back invoices all in one place. Our AI negotiations engine handles contents claims too.

Manage every relationship in your business — adjusters, insurance agents, TPAs, vendors, subcontractors, and referral partners. Track every interaction, set follow-up reminders, and measure referral revenue across your entire network. Know exactly which relationships are driving business and which need attention.

A full Badger-style BDR/BDM marketing pipeline built directly into your CRM. AI researches and scrapes partner information automatically, stores everything in your contact database, and builds optimized visit routes in the scheduler with all the same scheduling functionality. Run email drip campaigns, plan and send events, and manage your entire marketing operation — from prospecting to pipeline — without ever leaving the platform.

Replaces PowerBI and Forecastr entirely. Import your budget, build new budgets, plan for upcoming years, and create any type of CSV-exportable report you can imagine. Use AI to build custom reports based on all data and integrations — internal and external — generating beautiful automated reports in seconds. No more paying a PowerBI engineer or waiting on a CRM's internal team to figure out how to build what you want. Do it yourself in seconds.

We rebuilt Slack from the ground up inside your CRM. Custom linking, @ functionality to tag people, group chats, company-wide channels, pages, GIFs, and emojis. Quick-link jobs to each other, shout out teammates, and keep every discussion tied to the work it's about. No more context-switching to a separate messaging app — everything your team discusses is linked to the jobs they're working on.

We rebuilt Trainual for restoration. Upload all your docs, standards, job descriptions, and videos — our AI internally learns everything and builds structured onboarding programs specced to each role. Create custom training curricula, implement tests and knowledge checks, and track progress across your team. Every employee gets access to a fully trained internal AI that knows the entire platform and your company like your best trainer would. No more making employees wait for answers — they get them instantly in the app.

We replaced EOS. Run all your own EOS structures — we call it BOS (Business Operating System) — so your leadership team stays aligned. Scorecards pull live data straight from the CRM for your meetings, rocks track quarterly goals with real progress data, L10 agendas run with built-in issue tracking, and accountability charts map your entire org. Fully customizable to how your company runs, with all the data baked into one powerful tool instead of disconnected spreadsheets.

AI that continuously analyzes your trends across scheduling efficiency, revenue patterns, close rates, cycle times, and crew performance. Get smart insights and actionable recommendations to improve operations. Track and compare metrics daily, weekly, monthly, quarterly, yearly, and year-over-year across every branch and team.

We rebuilt Zapier — but instead of connecting external apps, it's the custom wiring inside riivet that connects everything. Create automations to send Google reviews, email templates, onboarding videos, custom content from your business, queue AI audits, aid in workflow automation — anything you can think of, the automations center does it all. Visual drag-and-drop builder or describe what you want and let AI create it.

A custom workflow system that lets you put together every step of a project to your liking. Dates auto-punch based on user input so you can track progress of each job in real time, see cycle time analytics, and manage every job to the T. Fully comprehensive job management from first notice of loss to final payment — every step defined, tracked, and measured.

We rebuilt DocuSign. Drop in your existing agreements and have AI rebuild them for you, or attach custom sign and info fields, save it, and e-sign people right in the app or on the phone in the field. Pull up docs to sign with your customers face-to-face. Documents auto-send to the client after signature, IP addresses are tagged for legal proof, and everything saves directly into the project file.

Full fleet management and asset management built into the system. Track every vehicle, trailer, dehumidifier, air mover, and piece of equipment across your entire operation. Link into live GPS and Bluetooth asset trackers for real-time location and status monitoring — know exactly where every asset is at all times.

We rebuilt NectarHR. Every employee has their own completely custom profile where they level up and earn points for completing achievements, birthdays, anniversaries — however you want to set it up. Employees send shoutouts to each other, and points are redeemable for rewards the company defines: Amazon gift cards, PTO days, company swag, and more. All customizable to your company's culture.

Full integrations suite with a robust API. Connect riivet to any external system you need. Import data from any existing CRM with our seamless onboarding process — we intake any export and get you up and running Day 1 of launch. No lengthy migration timelines, no lost data.

A fully trained AI support system that knows the entire platform inside and out. Built-in bug reporting, feedback submission, and a live changelog so your team always knows what's new. Maximum support for all users at all times — no tickets, no waiting, just instant answers.