Cookie Policy
Last updated: April 22, 2026
This Cookie Policy explains how Automate HQ, Inc. ("Company," "we," "us," or "our"), a Delaware C-Corporation, uses cookies and similar tracking technologies when you visit our website at riivet.ai or use the riivet platform (collectively, the "Service"). It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They make websites work more efficiently, provide information to website owners, and enhance the user experience. We use the term "cookie" in this policy to cover cookies as well as similar browser-storage technologies (such as localStorage, sessionStorage, and pixels). Cookies can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).
2. Categories of Cookies We Use
Essential Cookies
Required for core functionality including security, network management, and account access. You cannot opt out of these cookies. The Service would not function without them.
Analytics Cookies
Help us understand how visitors interact with our Service by collecting anonymized, aggregated usage information. We use this data to improve the Service and your experience.
Functional Cookies
Enable enhanced functionality and personalization, such as remembering your theme preference, display settings, or interactions with features like the in-site chat widget.
Marketing Cookies
At present, we do not set marketing or advertising cookies on our marketing website. If we introduce marketing cookies in the future, we will update this Policy and request your consent where required.
3. Cookies We Currently Set
The following inventory lists the cookies and similar storage items we currently use. It is updated periodically; the authoritative list is maintained here.
| Category | Name | Provider | Purpose | Duration |
|---|---|---|---|---|
| Essential | riivet_cookie_consent | Riivet | Records your cookie-consent choice so we do not repeatedly prompt you. | Persistent (until cleared) |
| Essential | Session token | Riivet / Supabase | Authenticates your session with the Service. Required for signed-in access. | Session to 30 days |
| Analytics | Anonymous analytics | Riivet-operated analytics | Aggregated, anonymized page-view and event counts used to understand how the site is used. | Up to 24 months |
| Functional | Theme preference | Riivet | Remembers your light/dark display preference across visits. | Persistent (until cleared) |
| Functional | Chat widget state | Riivet | Remembers whether the in-site chat widget has been interacted with during your session. | Session |
4. Third-Party Cookies
Certain service providers we engage may set their own cookies when their services are loaded, for example, a hosted image or embedded content. When this occurs, we try to minimize the information shared and require privacy-preserving configurations. Third parties are subject to their own privacy and cookie policies.
5. Consent and How to Manage Cookies
When you first visit our marketing website, a consent banner lets you accept or decline non-essential cookies. Your choice is recorded in the riivet_cookie_consent storage item described above. You can change your choice at any time by clearing site data in your browser.
Most browsers let you refuse or accept cookies, delete existing cookies, and set preferences for individual websites. If you choose to block cookies, essential portions of the Service may not function properly.
6. Do Not Track Signals
Some browsers support a "Do Not Track" (DNT) signal. We respect DNT signals on our marketing website for analytics cookies. No standard exists for how online services should respond to DNT signals in all contexts, so our handling of the signal may evolve as standards mature.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at privacy@riivet.ai or write to: Automate HQ, Inc., a Delaware C-Corporation.